What We Do

Quest is Australia's largest and leading full-service payment solution supplier, delivering Australia’s only locally designed and manufactured range of payment terminal hardware in addition to software, communications, development services and support.

This is strategically important for both Quest and our customers as it ensures that the purchase of a Quest solution is end to end, without reliance on any components outside our own control. All products sold by Quest have been designed and made by Quest, not by bringing together third party solutions.  This ensures Quest's product quality and responsiveness, giving us the ability to develop bespoke solutions and immediately resolve any issues ourselves.

For many years, Quest's business focus concentrated on the provision of fully integrated PC EFTPOS solutions to retailers.  This focus has evolved to address the ever-changing payments needs of our customers, and our product suite has expanded to deliver:

• Multi-acquirer EFTPOS across multiple platforms (fully integrated, standalone, unattended)
• Mobile POS and payment solutions
• Card Not Present payment gateway technology for e-commerce applications
• Card Not Present bureau transaction processing services
• EFTPOS terminal management services including Level 1 and 2 support, infield logistics and fleet management
• Wide Area Network communications solutions
• Financial transaction carriage network solutions
• Server hosting, monitoring, and application support services
• Managed transaction services for EFTPOS over the Internet
• Self-service unattended kiosk solutions including an outdoor payment solution designed specifically for the oil industry
• Integrated Electronic Gift Card solutions

Quest's customer base is undeniably our greatest asset, spanning a network of over 50,000 Quest PINpad devices and almost 80,000 lanes of payment software installed in Australia and New Zealand.  In fact, most major Australian retailers already use Quest technologies within their payments infrastructure.

With a strong market reputation for product quality, innovation and customer service, Quest is clearly the first choice in payment solutions.